THEY MAY NEVER NEED TO SPEAK TO SOMEONE DIRECTLY, BUT MORE OFTEN THAN NOT, PEOPLE DO.
January 29, 2018(San Diego, CA) – How important is customer support, especially when it pertains to a San Diego car service? It’s easy to overlook the value in customer support when it comes to transportation, especially limousines. After all, how much do you really need to know about these services?
Most people never think twice when hiring San Diego car services.
They might find a company online, visit their website. And it looks pretty impressive. They book the services and don’t think twice about it. They may or may not have to put a deposit down on these orders, but that’s okay, right? This is for a wedding or bachelor or bachelorette party or maybe even prom. It’s not as though the likelihood of a cancellation is going to happen.
Then, as the date approaches, since they haven’t got a call, email, or other notification to verify the reservation, they may wish to contact this company. Good luck with many of them.
Not many transportation services provide 24/7 customer service and support. Even if somebody’s looking for something as simple as a car service to San Diego airport, what if they need to make last-minute reservations? What they have to get a hold of somebody at the company to change the pickup time?
If their pickup time is at 7 AM, for example, and it’s midnight and they realize they have to catch a later flight or something earlier, yet the company doesn’t provide 24/7 support, what good is it?
San Diego Car Service provides readily available to answer questions, help people make changes to their itinerary, or address concerns they may have, whether they arise in the middle of the night or at the heart of afternoon hours.